Terms & Conditions

Terms and Conditions

Effective Date: 25 May, 2025

Welcome to Koprm. These Terms and Conditions (“Terms”) govern your access to and use of our website [www.koprm.in] (the “Site”) and your purchase of any products offered on the Site. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. General Information

Koprm is owned and operated by [Legal Entity Name, e.g., Koprm Enterprises]. Our registered office is located at [Insert Business Address]. For any queries, you can contact us at [Insert Email/Phone].

2. Eligibility

By using our Site, you represent that you are at least 18 years old or are using the Site under the supervision of a parent or legal guardian.

3. Product Information

We strive to display product descriptions, images, and pricing accurately. However, due to the handcrafted nature of our products, slight variations may occur. All descriptions and images are provided for informational purposes only.

4. Ordering & Payment

  • All orders are subject to availability and confirmation of the order price.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Payment must be made in full at the time of ordering via the payment options available on the Site.

5. Shipping & Delivery

  • Shipping charges and estimated delivery times are provided at checkout.

  • Delivery dates are estimates only and not guaranteed. Delays due to third-party logistics are beyond our control.

  • We are not liable for any customs duties or import taxes that may apply in your country.

6. Returns & Refunds

  • We accept returns for damaged or defective items reported within 7 days of delivery.

  • Items must be returned unused, in original packaging, with proof of purchase.

  • For hygiene and safety reasons, used drinkware is non-returnable unless defective.

  • Refunds will be issued to the original payment method, excluding shipping fees.

7. Intellectual Property

All content on the Site, including logos, text, graphics, images, and designs, is the property of Koprm or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Koprm shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Site or products purchased through the Site.

9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and safeguard your information.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

Thank you for choosing Koprm. We appreciate your trust in our handcrafted, sustainable products.