Shipping and Delivery

Shipping & Return Policy

Effective: 25 May, 2025

At Koprm, we deliver high-quality, handcrafted copper products. Due to their artisanal nature, we do not accept returns unless the item arrives damaged or defective.

Returns are accepted only if:

  • Item is damaged or defective

  • You notify us within 48 hours of delivery

  • You provide photo/video proof with your order number

  • The item is unused, in original packaging, and in sellable condition

We do not accept returns for:

  • Change of mind

  • Minor variations due to handmade nature

  • Used items or late requests

To request a return:
Email koprm.radhikatradersindia@gmail.com within 48 hours. Include order number and photos/videos. We respond within 2–3 business days. If approved, we will either arrange return shipping or send a replacement.

Return shipping is covered if approved. Unauthorized returns will not be accepted.

Note: Handmade products may have slight imperfections or natural variations, which are not considered defects.

Need help? Email: koprm.radhikatradersindia@gmail.com | Call/WhatsApp: +91 9310039871 | Support: 11 a.m. to 6 p.m.

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