Privacy Policy

Privacy Policy

Effective Date: 25 May, 2025
Last Updated: 25 May, 2025

At Koprm, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website [www.koprm.in] (the “Site”).

By using our Site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you visit our Site, place an order, or interact with us:

  • Personal Details: Name, email address, phone number, shipping & billing address.

  • Payment Information: Card details or UPI ID (processed securely by third-party payment gateways; we do not store payment data).

  • Order History: Items purchased, amount paid, delivery status.

  • Browsing Information: IP address, browser type, device information, pages viewed, referring website.

  • Communication: Emails, chats, or messages exchanged with our support team.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your order, shipping, and customer service.

  • Personalize your experience on our Site.

  • Send you updates, offers, or newsletters (only with your consent).

  • Improve our website’s functionality and user experience.

  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: For payment processing, order fulfillment, and shipping.

  • Legal Authorities: When required by law or to protect our rights.

  • Analytics Partners: To help us improve our site’s performance and understand user behavior (e.g., Google Analytics).

All third parties are contractually bound to protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.

  • Keep you logged in.

  • Track user behavior to enhance functionality and marketing.

You can disable cookies through your browser settings, though it may affect site functionality.

5. Data Retention

We retain your personal information only as long as necessary for:

  • Fulfilling your order.

  • Complying with legal and tax obligations.

  • Resolving disputes and enforcing our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict our processing of your data.

  • Withdraw consent at any time.

  • Lodge a complaint with a data protection authority.

To exercise your rights, contact us at koprm.radhikatradersindia@gmail.com.

7. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Koprm Customer Support
Email: koprm.radhikatradersindia@gmail.com
Phone: 9310039871
Address: Shop plot - A 50, Pandav Nagar, Delhi - 110092